Project Communication Strategy
Client communication at Best Webtech is given great importance. We are very particular about how we communicate within and with you, because the success of any business and project depend on the way we communicate and deliver our services to our end users.
We have arranged for latest tools and practices for ensuring effective communication .We have delivered countless projects across the globe successfully and can adjust ourself in different environment scenario.
Here is some highlight of Best Webtech Project Communication Procedure:
- Project study: Once the client specify their requirements to us and we analysis it and move ahead for its initial development. Later we share the project SRS with ETA for their deep analysis and understanding.
- Work quote: Next task is allocation of work to our team members according to their skills and project requirements. We provide our client a direct communication with the project manager if there is any query during the execution phase.
- Multiple Means but Single point to communicate: We invite our clients for meeting over any messenger of their choice to discuss the project. As communication is the parameter for successful execution any project. We use Skype, Email, Messengers, and phone to interact with our clients.
- Strategy and documentation formation: We formulate the deep description of the project make available for each one’s reference.
- Privacy and security: All the members working at Best Webtech make sure that they maintain privacy and confidentiality within the organization.
- Project management: We manage our project through proper planning, organizing and proper controlling with our effective and efficient team members.
- Effective online interface: At Best Webtech, we provide successful user interface process with clear growth measure to resolve any conflict if arises.
- Review updates: We provide our client with weekly work updates to maintain our quality of work according to client convenience and project essentials.
- Documentation: We keep documentation of every work we undertake. It includes our work guidelines, procedure, feedbacks and incorporation of all resources to ensure easy going.
- Post Maintenance Support: We will provide backup in modules so to update or restore any particular module easily.
- Maintenance & Customer Support
- Recurring Application Support
- Re-engineering and revising of existing system through dedicated support team.
- Online help desk service
- Backend Technical Support
We have a team of highly qualified and creative professionals. Our main policy is 100% client satisfaction. We will provide you a 100% working final product, 100% bug free and fully tested. You will not be having any hindrance as far as communication as concerned as we have our 24*7 customer support.